3 Simple Steps to Convert More Inquiries Into Sales

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Every now and then an outbound tele-sales rep gets lucky.

Every now and then a rep is handed an opportunity gift wrapped as an inbound inquiry.  A prospect picks up the phone and calls about a product or service.  The trouble is, surprised by this unexpected turn of events, many tele-reps are caught completely off guard and unprepared.  Typically, they answer the inquiry and leave the caller dangling in the wind; expecting or hoping that the prospect will say, “I’ll buy it!”

What’s missing here?

What’s missing  is the call to action.  The close.

As obvious as this may appear to be, failing to ask for the sale is a daily occurrence.  Perhaps the rep believes it’s up to the prospect because he/she initiated the call. Who knows? But don’t let it happen to you.  Here are three simple steps to converting more inquiries into sales.

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